Instructions for Guests on EZ Lounge
With room card, enjoy 24 hours free use of all kinds of self-service on EZ lounge.2021/02/20
The story of the brand
“HiLai EZ Stay” is making the hotel a fun place! The core elements of “HiLai EZ Stay” are relaxation, privacy, freedom, and light luxury. In order to build this new brand that is based on smart technology, we have probed into different aspects, experimented with more creative experiences, and reinvented the conventional check-in process. Our guest can check themselves in in a blink of the eye and escape the time-consuming waiting line for checking in. Hi-Ro, our versatile AI robot butler, is always there to bring you the supplies you need and guide you through everything about the hotel. Simply put, your privacy and undisturbed leisure time from check-in to check-out are guaranteed here in HiLai EZ Stay.
In “the EZ Lounge” in “HiLai EZ Stay,” we offer plenty of context functions to create hotspots for and connect strange travelers.
You can meet fellow travelers from the four corners of the world and get a taste of the charm of casual social intercourse.
There are also venues dedicated to meeting and relevant equipment to be lent out in “the EZ Lounge” to stimulate your ideas and carry out your meeting.
“The EZ Lounge” opens 24 hours a day and it serves not only as a place of amusement where you can engage in your smart social intercourse but also a corner for you to rest and learn new stuff.
You can read (all day if you want), take a nap, or grab a bite of exotic breakfast. Of course, we will not miss out the entertainment part (which means games!) of the EZ Lounge that can relax both your body and mind.
Call your friends to have some fun here! “The EZ Lounge” is the ideal place for social intercourse, meeting, and even meditation and we are sure that you will feel so comfortable here that you don’t even want to leave!
Download the “HiLai EZ Stay” APP and become a member of “HiLai EZ Stay” by simply moving your fingers.
You can make your reservation with only a few simple steps. Don’t worry, making reservations with our APP will not expose your bill information. Your privacy is safe with us.
Log onto Google Play or App Store to download the “HiLai EZ Stay” APP and receive discounts from time to time.！
Self-service check-in machine
In HiLai EZ Stay, you can check yourself in with our self-service check-in machine in the lobby. The self-service check-in steps are simple with an easy-to-use inquiry system.
Check-in and check-out can be finished in as fast as Few minutes. Say goodbye to the long queue and enjoy every second of your stay.
The robot butler Hi-Ro
As soon as you step in HiLai EZ Stay, our AI robot butler Hi-Ro will be the first one to greet you.
During your stay, if you need extra supplies or have other requests, just pick up the service phone and our smart Hi-Ro will be by your door with the things you need in no time.
The intention of Hi-Ro is to avoid disturbing our guests and protect their privacy.
The elegant and simple room design is dotted with subtle details. The Yuppie style of the room allows busy travelers to enjoy a moment of peace with slight luxuries.
Fascinating EZ Staty Experience
Lobby self-service check-in area
Help yourself with the check-in process! APP reservations and online reservations alike, you can head straight toward the self-service check-in area when you enter HiLai EZ Stay and use our check-in machines to scan your IDs, make payments, and get your room card. There is no waiting lines. The self-service check-in and check-out steps are as easy as A B C.
The EZ Lounge
The versatile EZ Lounge for social intercourse opens 24 hours a day. The lounge is divided into three sections, the social intercourse/entertainment space, the working space for meetings, and the buffet area. You can find free Wi-Fi, vending machines, sockets, simple meals, and cozy sofas here. It’s a place where you can get rid of all your tiredness and pressure. You can sit in front of our windows when the sun sets and bath in the beautiful scenery. What lies right behind the windows is the Kaohsiung Maritime Cultural & Popular Music Center, a popular check-in location. At night, the place will turn into an extravaganza bursting with neon lights and you can have the best view of it from the EZ Lounge.(※Due to the construction, the EZ Lounge will be closed from 2020/03/02, until further announcements.)
Social intercourse/entertainment space
This is the place where smart social intercourse and entertainment take place and the corner where you can relax. The section is equipped with exciting and amusing electronic dartboards that are good for easing your tension. You can also have some chitchat with your friends or other guests, sharing your traveling experience in different cities. Sink yourself in sofas in our social intercourse/entertainment space. These sofas not only carry your weight but also passionate emotions created when people communicate with one another. In addition, under the easy and soothing atmosphere, we gather around in little circles while broadening our horizons at the same time.(※Due to the construction, the EZ Lounge will be closed from 2020/03/02, until further announcements.)
Working space for meetings
The space is equipped with sufficient lights, a small conference table, a hidden projector, and screen. We spare you the effort of looking for a place for meetings. We have everything you need for a brainstorm meeting. We serve beverages too. It’s our goal to make your business trip easier and more comfortable.(※Due to the construction, the EZ Lounge will be closed from 2020/03/02, until further announcements.)
Don’t be fooled by the plain looks of our food; taste it and feel the extraordinary magic. It is true that you can’t see our breakfast tables lined up with a smorgasbord of dishes, but what we present to you will deficiently become one of your most unforgettable memories! We serve breakfast from 7 to 11, which mean you are never too late to get up for breakfast. You don’t need to pay too much attention time here; all you have to do is enjoy yourself.(※Suspended breakfast during epidemic prevention.)
Self-service laundry area
As travelers who stay in HiLai EZ Stay for days or those on a business trip, we have something especially for you, a self-service laundry area. This area is equipped with washing machines, dryers, irons, and ironing boards. You can always have clean clothes to wear even when you plan to stay here for a long period of time. Tidy yourself up every day and get ready for all the fun ahead.(※Due to the construction, the self-service laundry will be closed from 2020/03/10, until further announcements.)
Hi-Ro, you AI robot butler
Hello, I am Hi-Ro, the smartest robot butler in HiLai EZ Stay, my name Hi-Ro is short from Hilai-Robot. I am clever, extrovert, and agile. I will be there to guide to the elevator and your room. I can even show you how to get to HiLai EZ Stay. If you need any extra room supplies, just pick up the phone and dial our service number. You will hear me knocking at your door with exactly what you need before you hang up the phone!